Staff put together an individual care plan with the patient, their carer and their family. Carers and families are encouraged to complete a likes and dislikes chart, personal profile and a life book for their relative. The life book is a detailed account of important events in a person's life, often with pictures. This helps our teams understand the person's background and in turn their present behaviour.
Continuing care units also offer individual and group programmes and leisure activities which are based on developing a person's senses. This can involve music, smell and hand massage.The primary goal of care being to maintain and improve the wellbeing of each person.
All of our continuing care units have a carers support group. These groups provide support for carers and families, and are also an opportunity for staff to look for ways to improve the service provided by engaging with carers and families and listening to their opinions and ideas.