Contacting your General Practitioner (GP)
If you, a friend or relative are experiencing mental health problems and need emergency treatment, you should contact your General Practitioner (GP) in the first instance.
Your GP is your family doctor, the doctor you would normally go to see if you are ill or concerned about your health. He or she can usually deal with a mental health problem more quickly and fully than an Accident and Emergency (A&E) department.
Do you have a GP?
Yes I have a GP
No I don't have a GP
If you are being seen by our services
If you or the person you're concerned about are already being seen by our services and need emergency treatment you should:
- During office hours- call your Care Co-ordinator, or your local centre.
- Between 8am - 8pm, Monday to Friday - call PALS Customer Care:
Phone: 0800 953 0045
Text: 07985 883 509
Email: pals@bsmhft.nhs.uk
The staff there will be able to put you in touch with someone who can help.
More help in an emergency
Always call 999 if someone is seriously ill or injured, and their life is at risk.
