- Advise and support patients, families and carers,
- provide information on NHS services and social care,
- listen to your concerns, suggestions or queries,
- help sort out problems quickly on your behalf, and
- put you in touch with other sources of help.
Our PALS link workers can help you in our local teams, units and wards.
We hold PALS surgeries to give you the chance to meet us, contact us for details of times and places. We arrange regular satisfaction surveys and mystery shopping exercises across the trust.
Contact PALS at our trust
PALS Freepost RLXJ-XLRU-GGYY,
Birmingham and Solihull Mental Health NHS Foundation Trust,
Ardenleigh Centre,
385 Kingsbury Road,
Erdington,
Birmingham,
B24 9SA.
Telephone: 0800 953 0045 (Available Monday to Friday 8am to 8pm)
Text: 07985 883 509
Fax: 0121 678 4456
Email: pals@bsmhft.nhs.uk
Trust switchboard
Our switchboard operates 24 hours a day. 0121 301 0000
For more information, please view the PALS leflet below.
