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Birmingham and Solihull Mental health NHS Foundation Trust
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Employee Assistance Programme

PAM assist offers a range of services that have been designed to take good care of the physical and mental health of our workforce.

Our Employee Assistance Programme (EAP) is a free, confidential service, to help staff access guidance and support when they need it.

EAP is available 24 hours a day, 365 days of the year to provide:

  • Counselling  – professional support either on the phone, face-to-face or using our online resource eCounselling.
  • Legal – signposting on a number of legal issues, including consumer, property, landlord/tenant, family and motoring law.
  • Financial and Debt  – expert advice, help and support with financial difficulties.
  • Health and Wellbeing – specialist nurses provide advice on lifestyle issues such as diet, exercise and sleep as well as health and medical matters.
  • Child and Eldercare – support and advice if you are caring for an elderly relative or supporting a childhood illness in your family.


You can access this service by calling 0121 227 7117 or find out more in the leaflet provided below.

Please note that access to this service is restricted to Birmingham and Solihull Mental Health NHS Foundation Trust employees. If you need psychological support, please search for your local IAPT services here. If you live in Birmingham and are aged 16 or over, you can self-refer to our IAPT service, Birmingham Healthy Minds. Find out more about this service by clicking here.

If you, a friend or relative are experiencing mental health problems and need emergency treatment, please read these pages for support, advice and guidance.

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