[Skip to content]

Change colour Grey on white Black on yellow
Birmingham and Solihull Mental health NHS Foundation Trust
Better Together
.

 Choose well this winter

 

Choose well this winter

The NHS is urging people not to overburden hospital accident and emergency departments, which are already likely to be under increased strain this winter.

Patients with minor ailments should seek other forms of help or treatment, ranging from GPs and pharmacies to local walk-in centres or calling the NHS Direct service.

Patients can get advice on how to cope with diarrhoea and vomiting or colds and flu symptoms through NHS Direct’s online health and symptom checkers available at www.nhs.uk/nhsdirect. They work by asking a series of questions to assess the patients symptoms and, depending on the information provided, patients may get advice on how they can treat their symptoms at home with over-the-counter medicines. In more severe cases, they may be advised to seek further advice and the symptom checker can direct them to the most appropriate health service. These tools have been developed in line with the same protocols used by NHS Direct’s telephone advisors, so patients get the same advice whether they use the phone or the web. A call-back from an NHS Direct nurse advisor can be arranged through the symptom checker if further advice is needed.

Choose well - your options
Choose well - your options