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Birmingham and Solihull Mental health NHS Foundation Trust
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Carer and Family groups and forums

Carers groups exist to provide carers with an opportunity to meet with other carers for mutual support and to share tips and advice. There are many carers groups in Birmingham and Solihull, some specific to mental health and others that are generic for all carers.

Carers forums allow carers to meet other carers and jointly express their views on the services offered both to carers and those that they care for. At these forums there will usually be some presentation on issues of current concern to carers and representatives of local health and social care services will attend to address any comments or questions.

The following contact details will help you to find a carers group that is suited to your geographical location, caring role and time of day or week:

Carers groups and forums

Birmingham Carers Hub          

0333 006 9711  


Email addresses: Referrals



The hub offers a wide range of services including Information, advice and support to people who care for friends and family with disabilities. Includes free advice on  welfare benefits, form filling, 1:1 appointments on request, assistance to help carers to access grants, social services, equipment, finance, care homes, home care, holidays and leisure.

Appointments available at the anyone of the four Birmingham City Council  Centres and by referrals from the GP surgeries


Birmingham Carers Emergency Response Service

0121 442 2960

CERS is a FREE emergency back up service to provide support to those caring for a dependent family member, neighbour or friend living in Birmingham. Once registered, a highly trained team member will assess your caring situation and agree an emergency back-up plan. You’ll receive a dedicated emergency contact number for times of crisis so CERS can spring into action when you need them most.  They can provide support for up to 48 hours (72 hours on Bank Holidays), after which, longer term care can be arranged if necessary.

Birmingham Adult Social Care


0121 303 1234


Citizens Advice Bureau (Birmingham)

03444 77 1010 (Information Helpline) 9.30 - 16.30 Monday to Friday OR for Deaf/Hard HearingTextphone Adviceline Number: 18001 03444 111445


Birmingham MIND

0121 608  8001


DISC (Dementia Information and Support for Carers)

0121 607 1828


DISC is a service offered in Birmingham and is specifically for carers of people with confusion and memory problems and is part of Crossroads Care Sandwell, Walsall and Wolverhampton.




Solihull Carers Hub and Solihull Young


0121 788  1143








Solihull Carers Centre offers a telephone support line which includes emotional support, advice and information and signposting to additional organisations.  They also carry out carer’s assessments and reviews.


Solihull Young Carers offers one to one support, advice, help to find other services that can support young carers.


The Young Adult Carers Team is a new service which offers activities, training, advice and guidance to Young Adult Carers aged 18-25 years. We provide free and confidential information, advice and guidance, as well as holding one to one and group support sessions.


Solihull Social Care


0121 704 8007

Email: connectcc@solihull.gov.uk



Citizens Advice Bureau (Solihull)


Local – 0121 704 7810

(Monday to Friday – 10.00am to 14.30pm)

National – 03 444 111 444

(Monday to Friday – 10.00am to 16.00pm)


Solihull Mind


0121 742 4941

Email: contact@solihullmind.org.uk



Rethink Mental Illness Advice Service

0300 5000 927

 Mon-Fri 9.30am to 4pm

Email: advice@rethink.org


Carers Uk        


0808 808 7777



Mental Health Foundation


020 7803 1100

info@mental health.org.uk


Alzheimers' Society


0800 222 11 22 


Dementia UK


0800 888 6678  


Age UK


0800 169 6565


Carers Trust


0844 800 4361


PohWer Advocacy


0300 456 2370



Independent Care Act Advocacy


0121 222 6327  


Solihull Advocacy

0121 706 4696

Email: office@solihulladvocacy.org.uk


Mencap Wills and Trusts service


0207 696 6925


Penderels Trust

(trust funds and financial planning information)


0845 0500 862




Money Advice Service


0800 138 7777  


Office of the Public Guardian

PO Box 16185
B2 2WH



Telephone 0300 456 0300

Rethink Trust Corporation

(discretionary trusts)

0300 222 5702

Email: rtc@rethink.org