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Information and Advice

Carers groups exist to provide carers with an opportunity to meet with other carers for mutual support and to share tips and advice. There are many carers groups in Birmingham and Solihull, some specific to mental health and others that are generic for all carers.

Carers forums allow carers to meet other carers and jointly express their views on the services offered both to carers and those that they care for. At these forums there will usually be some presentation on issues of current concern to carers and representatives of local health and social care services will attend to address any comments or questions.

The following contact details will help you to find a carers group that is suited to your geographical location, caring role and time of day or week:

ForwardBirmingham Carers Hub

0333 006 9711

www.birminghamcarershub.org.uk

Email addresses: Referrals

info@birminghamcarershub.org.uk

referral@birminghamcarershub.org.uk

The hub offers a wide range of services including Information, advice and support to people who care for friends and family with disabilities. Includes free advice on welfare benefits, form filling, 1:1 appointments on request, assistance to help carers to access grants, social services, equipment, finance, care homes, home care, holidays and leisure.

Appointments available at the anyone of the four Birmingham City Council Centres and by referrals from the GP surgeries

CERS

Birmingham Carers Emergency Response Service

0121 442 2960

CERS is a FREE emergency back up service to provide support to those caring for a dependent family member, neighbour or friend living in Birmingham. Once registered, a highly trained team member will assess your caring situation and agree an emergency back-up plan. You’ll receive a dedicated emergency contact number for times of crisis so CERS can spring into action when you need them most. They can provide support for up to 48 hours (72 hours on Bank Holidays), after which, longer term care can be arranged if necessary.

Birmingham Adult Social Care

0121 303 1234

www.mycareinbirmingham.org.uk

Citizens Advice Bureau (Birmingham)

03444 77 1010 (Information Helpline) 9.30 - 16.30 Monday to Friday OR for Deaf/Hard HearingTextphone Adviceline Number: 18001 03444 111445

www.citizensadvice.org.uk

Birmingham MIND

0121 608 8001

www.birminghammind.org

Carers Trust Solihull

0121 788 1143

www.solihullcarers.org

Solihull Carers Centre offers a telephone support line which includes emotional support, advice and information and signposting to additional organisations. They also carry out carer’s assessments and reviews.

Solihull Social Care

0121 704 8007

Email: connectcc@solihull.gov.uk

www.solihull.gov.uk

Citizens Advice Bureau (Solihull)

Local – 0121 704 7810

(Monday to Friday – 10.00am to 14.30pm)

National – 03 444 111 444

(Monday to Friday – 10.00am to 16.00pm)

www.casb.org.uk

Solihull Mind

0121 742 4941