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Birmingham and Solihull Mental health NHS Foundation Trust
Better Together
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Contact us

For service users and carers (PALS)

For further information or advice on any mental health issue contact our PALS customer care service between 8am - 8pm, Monday to Friday, on:

Tel:   0800 953 0045
Text: 07985 883 509
Fax:   0121 678 4456

Email: PALS@bsmhft.nhs.uk

Who do I call out of hours?

B1 - Trust Headquarters
Emergencies are not confined to the 9 to 5 working day, so it is important to know where to go to make a referral or raise a query out of hours.

Any queries or referrals out of hours should call the trust switchboard on 0121 301 0000. Calls to this number are answered by our out-of-hours reception staff who will put calls through to a middle-tier doctor on call, who can deal with any issues outside working hours.

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Contact the Chief Executive's office

Chief Executive - John Short

Tel: 0121 301 1111

Correspondence address:

Birmingham and Solihull Mental Health NHS Foundation Trust
Unit 1, B1
50 Summer Hill Road
Birmingham
B1 3RB

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Media enquiries (only)

All media enquiries should be directed to the press office on 0121 301 1298 or email comms.team@bsmhft.nhs.uk.

If you are calling out-of-hours, please contact our switchboard on 0121 301 0000 who will direct your call to the on-call press officer. 

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General enquiries

To contact our trust with any general enquiries:

 Tel: 0121 301 0000 (our switchboard)

e-mail: comms.team@bsmhft.nhs.uk

Trust headquarters address:

Birmingham and Solihull Mental Health NHS Foundation Trust
Unit 1, B1
50 Summer Hill Road
Birmingham
B1 3RB

A full list of our sites and their contact details is also available

For general queries you can also complete the feedback form below.  We will respond to your enquiry within two working days.

General queries feedback form

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