Your mental health matters. That’s why the 24/7 Neighbourhood Mental Health Centre (NMHC) is here to provide round-the-clock, compassionate, inclusive and community-driven support for anyone aged 18 and older. This is more than just a service – it’s a revolution in mental health care, designed with and for our community.
As one of six national pilot sites, our centre serves the communities of Small Heath, Heartlands, and Bordesley Green. Our mission is simple: to ensure that whenever you need mental health support, it’s available immediately, without long waits or complicated referrals.
What we offer
Our dedicated team is committed to provide the care and support you need, including:
- Immediate mental health support – Walk in anytime for support with any mental health concerns.
- Tailored treatment and support – From psychiatric care and psychological therapies to social interventions and long-term recovery support, we’re here to help in a way that works for you.
- Crisis and inpatient support – If you are in crisis and need urgent help, we can offer immediate care, including crisis admission if necessary to keep you safe.
Expert care from a multi-disciplinary team
At the heart of NMHC is a team of highly skilled mental health professionals dedicated to providing the best possible care. Our multi-disciplinary team includes psychiatrists, psychologists, mental health nurses, social workers, peer support workers, and therapists – all working together to offer you the right support at the right time. With a wealth of expertise and experience, our team ensures that every person receives personalised, high-quality care in a way that best suits their needs.
A community-led approach to mental health
Mental health support works best when it is embedded in the community. That’s why we partner with local GPs, community groups, and healthcare professionals to provide care that is holistic, culturally responsive, and built around your life. Our multi-disciplinary team works closely with local organisations to ensure you get the right support at the right time.
Who can use this service?
- Anyone aged 18 and over living in Small Heath, Heartlands, or Bordesley Green.
- Anyone experiencing mental health difficulties – whether it’s a new challenge or a long-term condition.
Our commitment to you
- A new era of mental health care – No long waiting times. No referrals needed. Just walk in and get the support you deserve.
- Support close to home – We help you access care right in your community, avoiding unnecessary hospital visits.
- Continuous, inclusive, compassionate support – No more being passed between different teams. We stay with you every step of the way to ensure you get the right care.
More than just a service – a safe, supportive space
At NMHC, we believe in creating a welcoming and inclusive environment where you feel safe, respected, and valued. Here’s what you can expect:
- Friendly, understanding mental health professionals – a team that listens, supports, and respects your experiences.
- Personalised care – whether it’s talking therapy, medication, or help connecting with community and peer support, we work with you to find the best path forward.
- Ongoing support – we’re here for as long as you need us, ensuring continuous care and follow-up.
No referral needed – just walk in
We know that when you need help, waiting isn’t an option. That’s why you can visit us directly, without a referral, for immediate support.
Visit us at: Omnia Practice, Birmingham
Call us on: 0121 301 7921
Current opening hours: Every day, 8am to 8pm (expanding to 24/7 later this year)
If you are a healthcare or community professional, or a family member or friend worried about someone, you can also reach out to us for advice and support.
This is the future of mental health care – starting right here in Birmingham and we’re proud to be leading this exciting pilot.
