What to expect when you refer

What happens when I refer myself or have been referred?

Once we have your contact details, we will offer an assessment; this is to find out more about what help you need. We have four options for how you can complete this assessment:

  • Telephone assessments: One of our BHM practitioners can call you at an agreed date and time.
  • Self-assessment forms:  We can send you a form for you to complete and send back in an addressed envelope.
  • Access clinics*: You can have a face-to-face assessment one of our access clinics located around South, North and Central Birmingham.
  • Walk-In*: You can pop in to one of our walk-in locations across Birmingham and speak to one of our practitioners about your current problems and find out more about therapy options available. Our walk-in appointments are at the following locations:

South Birmingham GP Walk-in Centre, 15 Katie Road, Selly Oak, Birmingham, B29 6JG
Opening hours: Wednesdays, 9am to 11am

Castle Vale Primary Care Centre, 70 Tangmere Drive, Birmingham, B35 7QX
Opening hours: Fridays, 10am to 12pm

West Heath Medical Centre, 194–196 West Heath Road, Northfield, Birmingham, B31 3HB
Opening hours: Fortnightly on Thursdays, 1pm to 3pm

Apollo Surgery, 619 Kings Road, Birmingham, B44 9HW
Opening hours: Thursdays, 12.30pm to 2.30pm

Sparkhill Primary Care Centre, 856 Stratford Road, Sparkhill, Birmingham, B11 4BW
Opening hours: Tuesdays, 9.30am to 11.30am

Soho Road Health Centre, Ground floor, 247–251 Soho Road, Birmingham, B21 9RY
Opening hours: Wednesdays, 9.30am to 11.30am

Either before or during your assessment you will be asked to complete questionnaires to help indicate the severity of your difficulties.

Once you have been assessed, you and your practitioner will collaboratively decide on your treatment plan and ensure you have the right help for your current difficulties. You may have ongoing appointments with a BHM practitioner or if agreed that BHM is not the most appropriate service for you, we will help signpost you to a more appropriate service.

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