Service user information leaflets

Leaflet 01 - Welcome to our Trust PDF / 0.23mb Leaflet 02 - How our Trust and staff work PDF / 0.2mb Leaflet 03 - Care programme approach (CPA) and care support PDF / 0.2mb Leaflet 04 - Access to your care records PDF / 0.54mb Leaflet 05 - Inpatient and outpatient services PDF / 0.24mb Leaflet 06 - Customer Relations (including compliments, complaints and PALS) PDF / 0.22mb Leaflet 07 - Families and Carers PDF / 0.28mb Leaflet 08 - Service user engagement; Recovery for All PDF / 0.22mb Leaflet 09 - Partner Zone PDF / 0.28mb Leaflet 10 - Accessing information in other formats or interpreters PDF / 0.57mb

Asking to change a consultant, team or for a second opinion PDF / 0.17mb Buzz guide - Your mini directory to wellbeing and mental health in Birmingham and Solihull PDF / 0.22mb Comments, suggestions, complaints (Easy Read) PDF / 0.48mb