Our dedicated team is committed to provide the care and support you need, including: 

• Immediate mental health support – Walk in anytime between 9am – 8pm for support with any mental health concerns (telephone support is 24/7). 

• Tailored treatment and support – From psychiatric care and psychological therapies to social interventions and long-term recovery support, we’re here to help in a way that works for you. 

• Crisis and inpatient support – If you are in crisis and need urgent help, we can offer immediate care, including crisis admission if necessary, to keep you safe. 

At the heart of our NMHC is a team of highly skilled mental health professionals dedicated to providing the best possible care. Our multi-disciplinary team includes psychiatrists, psychologists, mental health nurses, social workers, peer support workers, and therapists – all working together to offer you the right support at the right time. With a wealth of expertise and experience, our team ensures that every person receives personalised, high-quality care in a way that best suits their needs.

Mental health support works best when it is embedded in the community. That’s why we work closely with local Voluntary, Community, Faith and Social Enterprise partners, GPs and healthcare professionals to provide care that is holistic, culturally responsive and built around your life. Our multi-disciplinary team works closely with local organisations to ensure you get the right support at the right time.

Take a look at our recent Community Partner event February 2026

• Anyone aged 18 and over living in Small Heath, Heartlands, or Bordesley Green whose postcode is within the pilot area (see the postcode search). 

• Anyone experiencing mental health difficulties – whether it’s a new challenge or a long-term condition. 

• A new era of mental health care – No long waiting times. No referrals needed. Just walk in and get the support you deserve. 

• Support close to home – We help you access care right in your community, avoiding unnecessary hospital visits. 

• Continuous, inclusive, compassionate support – No more being passed between different teams. We stay with you every step of the way to ensure you get the right mental health care. 

We believe in creating a welcoming and inclusive environment where you feel safe, respected and valued. Here’s what you can expect: 

• Friendly, understanding mental health professionals – a team that listens, supports and respects your experiences. 

• Personalised care – whether it’s talking therapy, medication or help connecting with community and peer support, we work with you to find the best path forward. 

• Ongoing support – we’re here for as long as you need us, ensuring continuous care and follow-up. 

We know that when you need help, waiting isn’t an option. That’s why you can visit us directly, without a referral, for immediate support. 

Visit us at: 109 Golden Hillock Road, Birmingham, B10 0DX (9am – 8pm)

Call us on: 0121 301 7920/7921 (24/7)

If you are a healthcare or community professional or a family member or friend worried about someone, you can also reach out to us for advice and support. 

This is the future of mental health care – starting right here in Birmingham and we’re proud to be leading this exciting pilot.