Memory Assessment Service (MAS)

The service provides assessment and diagnosis for users suspected of developing dementia, when all other causes have been ruled out, including physical, mental health and alcohol.

You can download our service information for both service users and GPs below, and you can also download our presentation on Dementia recognition and diagnosis in primary care here.

Who is the service for?

The Memory Assessment Service is open to adults (25+ from Birmingham and 18+ from Solihull) that have been experiencing memory problems or other cognitive (“thinking”) difficulties for at least six months.

There are lots of reasons why people have memory or cognitive problems.  Reasons may include:

  • Work and life-related stresses
  • Mental health problems such depression and anxiety
  • Excessive alcohol consumption
  • Physical health problems
  • The side effects of some medications
  • Dementia

The primary focus of the Memory Assessment Service is to assess people who are experiencing memory or cognitive difficulties in the context of a suspected dementia.

The service promotes the early identification of dementia as we know that getting an early or timely diagnosis can help people to live well with the condition.

People are usually referred to us because they, themselves, have noticed that their memory is not as good as it used to be or maybe a family member, friend or even a healthcare professional has noticed the memory problems.  We would expect that people are aware that they have been referred to our service and that they are happy to undergo an assessment of their memory.

Who are we and what do we do?

The Memory Assessment Service consists of psychiatrists, nurses, clinical psychologists, occupational therapists and administration staff.

A member of the team, usually one of our senior practitioners (a nurse or occupational therapist by background) will meet with person who is experiencing memory problems to complete an assessment. We see people in a clinic based in one of our Trust premises. We will see people at their home if they are really not able to get to the clinic. Wherever possible, we also like someone who knows the person well to be involved in the assessment.

The Memory Assessment Service provides specialist assessment and diagnosis and enables people with dementia and their families to access appropriate treatments, interventions and support.

There are four components to the standard assessment process. They are:

  • Pre-assessment counselling to ensure the person understands the reason for the assessment, the possible outcomes and most importantly gives their informed consent
  • The assessment, which includes clinical history taking, memory/cognitive testing and a brain scan if appropriate
  • Feedback of the assessment outcome in accordance with the person’s wishes
  • Support Planning, which outlines support systems and interventions for the person and their family

Sometimes the person experiencing memory problems or other cognitive difficulties may need further assessments. These may include completing more in-depth paper-and-pencil memory/cognitive tests with a clinical psychologist or a having a detailed assessment of day-to-day functioning with an occupational therapist. Occasionally, the person may need to see one of the medical doctors in their outpatient clinic.

Sometimes we cannot be sure about what is causing the memory or cognitive problems. We may need to see the person again in 12 months’ time to repeat the assessment to see if things have changed.

How to access our services

Unfortunately, we are unable to accept self-referrals. GPs are required to complete “dementia screening” bloods to rule out any underlying physical cause for the memory/cognitive problems.

Referrals are made via the Trust’s Single Point of Access. To find out more please click here.

We encourage an early and timely referral for people wanting a memory assessment, as we know that it can benefit the person and their family in many ways, including:

  • Providing an understanding what is causing the memory/cognitive problems
  • Enabling access to specialist treatments
  • Planning for future care
  • Encouraging the person and their family to live well with the condition

What happens after an assessment

After we have met with the person (and their friend/family member if they want them to be there) to feedback the outcome of the assessment, we develop a support plan with them.

What goes into the support plan will depend to a certain extent on what the outcome of the assessment was but more importantly, what the person wants.

For people receiving a diagnosis of dementia, they will be offered:

  • The opportunity to attend a Next Steps – Living Well with Dementia event to find out more about what is available to people with dementia and their families
  • The Dementia Adviser Service, which is part of the Alzheimer’s Society.  Their role is to offer information, signposting and support for people recently diagnosed with dementia.
  • Time-limited group-based interventions for people with dementia run by the Trust
  • Treatment with anti-dementia, if appropriate
  • Support and psychoeducation groups for their family carers
  • Participation in relevant research studies

A copy of the support plan goes to the person and a copy goes to their GP.

Useful links

  • Age UK
  • Admiral Nurses – 0121 301 5830
  • Admiral Nurse Direct: – 0845 257 9406
  • Alzheimer’s Society
  • Benefits Advice Helpline – 0345 605 6055
  • Birmingham Carer’s Centre – 0121 675 8000
  • Birmingham Healthy Minds – 0121 301 2525
  • Crossroads – 0121 622 0571
  • Dementia Adviser Service – 0121 700 7382
  • DVLA Medical Advisor – 0300 790 6806
  • Library of Birmingham – 0121 242 4242
  • Office of the Public Guardian and Court of Protection (for Lasting Power of Attorney) – 0300 456 0300
  • Older People’s Intervention Programme (OPIP) – 0121 301 0942
  • Regional Driving Assessment Centre – 0845 3371540
  • Social Services Adults and Communities Access Point – 0121 303 1234

    Useful Solihull Contact details:

  • Age UK Solihull – 0121 705 9128
  • Crossroads Solihull – 0121 733 7295
  • Family Care Trust – 0121 770 1578
  • Moments Café
  • Solihull Carer’s Centre – 0121 788 1143
  • Solihull Community Mental Health Team – 0121 301 5880
  • Solihull Library and Information Services –  0121 704 6965
  • Solihull Mind – 0121 742 4941 / 0121 743 4237 fax: 0121 742 9817
  • Solihull Social Services– 0121 704 8007
  • Telecare (Assistive technology) – 0121 717 1571

Contact Details

The Little Bromwich Centre
150 Hob Moor Road
Small Heath
B10 9JH

Tel: 0121 301 5440
Fax: 0121 301 0940

Next Steps

Dementia is a life-changing diagnosis and can stir up a range of feelings. Adjustment to it and living well following a diagnosis, dementia can be a complex process not only affecting the person, themselves, but also their family members.

The “Next Steps: Living well with dementia” event offers an opportunity to find out about local support and advice services for people living dementia and their family and friends.

The format of the event is a mix of brief presentations about what different services can offer, a chance to visit information stalls as well time as to talk to professionals and meet others in a similar situation.

The Next Steps event happens approximately four times a year, lasts for 2.5 hours and alternates between venues in Birmingham and in Solihull. The event won the Primary Care Service of the Year 2016 award from Solihull Together.

Please click here to see the feedback we’ve had about Next Steps.

Please click here to see our upcoming events.

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