Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT) is encouraging service users to sign up to its Patient Portal – a secure online service that allows people access key information about their care at any time.
The Patient Portal is separate from the NHS App and provides access to letters from care teams, care plans and appointment details, helping patients and service users stay informed and involved in their care.
The portal has been co‑produced with Experts by Experience to make sure it meets the needs of people using Trust services.
The Patient Portal can be accessed on smartphones, tablets, laptops and desktop computers. Service users sign in securely using their NHS login.
Carl Beet, Director of Digital Services/Chief Information Officer at BSMHFT, said: “The Patient Portal is a real step forward in giving people across Birmingham and Solihull more control and visibility of their care. Our aim is to make sure everyone who can benefit from this tool knows about it and can use it easily and securely.”
Service users have described the portal as straightforward to use and helpful in keeping track of their care with one saying it gives people ‘more confidence to engage with their care and feel more involved in decisions about their treatment.’
To sign up and start using the Patient Portal, please visit the webpage.
Published: 20 January 2026
